CRM Manager Commercial (m/f/d)
Management, Mannheim, DE
Your contribution
- Work with the CRM Manager IT to develop and implement new products and features to ensure integration of Salesforce with various systems
- Participate in Salesforce and implementation partner summits
- Managing roles and supporting the day-to-day use of CRM
- Work closely with stakeholders, CRM manager, IT and others to ensure alignment and integration
- Managing relationships with external partners and vendors from a business perspective
- Training key users from various departments such as Customer Service, Sales, Marketing and R&D
Your strengths
- Completed studies in business/economics and/or computer science or comparable knowledge
- Several years of professional experience in an international industrial company in dealing with Salesforce CRM
- Experience in working with international, cross-functional teams and managing internal stakeholders and external partners
- Close collaboration with various stakeholders in the organization, including senior management
- Understanding and ability to analyze complex issues related to processes and reporting as well as problem solving skills
- Effective communication and teamwork skills and strong adaptability
- Very good handling of Excel & PowerPoint
- Fluency in German and English
- Intercultural competence and business fluent in English
Our offer
- Attractive salary: Competitive renumeration package in line with industry standards
- Pension scheme: Contribution to the company pension scheme
- Professional development: Opportunities for continuous training and professional development through courses, training programs and (language) courses
- Work-Life balance: Options for flexible working hours and remote work to support your work-life balance
- Intensive onboarding process including a Welcome Day
- Modern and global corporate culture: Flat hierarchies, promotion of innovative ideas and respectful collaboration in intercultural teams
- Benefits and discounts: Access to various employee discounts and special offers as well as the option to lease a job bike
- Health: Access to the myEAP advice page (personal support program for family, health, work and career)
Are you interested in joining our team? Then apply online via our RKW application portal indicating your notice period and salary expectations.Do you have questions? Send us an email to career@rkw-group.com