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Professional Customer Service (m/w/d) in Voll - oder Teilzeit
Sales & Marketing, Gronau - DE

Your contribution

  • Processing and handling of incoming orders as well as order changes
  • Monitoring and tracking of customer orders
  • Coordination with other departments such as production planning or logistics
  • Customer communication and maintenance of customer-related data
  • Sample processing
  • Processing of incoming customer inquiries and coordination with responsible departments
  • Processing of complaints
  • Year-end calculation of customer bonus
  • Administrative support for the sales force

Your strengths

  • Successfully completed commercial education
  • Proven experience in customer service in an international, manufacturing company
  • Good understanding of sales processes and internal interfaces
  • Fluent language skills in German and English
  • Proven experience in SAP
  • Profound handling of common MS Office products (Outlook, Excel, Word)
  • Strong communication and organizational skills
  • Strong commitment and contribution to improvement of processes and organization
 Our offer
  • Active participation in shaping your future and the possibility to act on your own responsibility, as well as the opportunity for continuous professional development
  • Dialog-oriented supervisor feedback and flat hierarchies 
  • Salary according to the collective agreement of the chemical industry as well as extensive additional benefits according to the collective agreement 
  • At least 30 days vacation 
  • Subsidy for e-bike leasing 
  • Lunch subsidy and free coffee
  • Individual training and further education opportunities 
  • Possibility of mobile working and the chance to schedule flexible working hours
  • Secure job in a sustainable company
Have we aroused your interest? Then send us your complete application documents via our RKW recruiting portal. 
Do you have any questions? Feel free to contact us at 05921 872-216 or send an e-mail to simone.ottink@rkw-group.com.  
Apply now